Returns & Exchanges
At Frye, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we accept returns of unworn, unused merchandise within 30 days of the delivery date.
Start Your Return
Visit our online returns portal and enter your order number and zip code to initiate the process and select the items you wish to send back.
Print Your Label
Once your return request is approved, download and print the pre-paid UPS shipping label provided via email.
Pack Your Items
Securely place your items in their original packaging, ensuring all tags are attached, and affix the shipping label to the outside of the box.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number handy; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing